Returns & Exchanges

Due to the perishable nature of our imported Swedish treats, we generally cannot accept returns on food items; however, your satisfaction is our priority and we will resolve any issues with damaged or incorrect orders immediately.

Return Process

• 1.
  Contact Support

  Email our customer service team within 48 hours of delivery with your order number and details regarding the issue.

• 2.
  Submit Documentation

  Provide clear photographs of the packaging and the specific candy items if they arrived damaged or differ from what you ordered.

• 3.
  Review Process

  Our team will review your claim within 2 business days to determine eligibility for a replacement or a refund to your original payment method.

• 4.
  Resolution

  Once approved, we will ship out your fresh replacement sweets at no extra cost or process a full refund for the affected items.