Frequently Asked Questions
Everything you need to know about your favorite Scandinavian treats.
Where does your candy come from?
All our sweets are imported directly from Sweden, ensuring you get the authentic taste and high-quality ingredients that Swedish confectionery is famous for.
How do you handle shipping for perishable items?
We use temperature-controlled packaging during warmer months to prevent melting. Most orders are processed within 24-48 hours and shipped via express courier to maintain freshness.
Are there gluten-free or vegan options available?
Yes! We have a dedicated section for dietary preferences including vegan, gluten-free, and gelatin-free options. Please check the product descriptions for specific ingredient lists.
What is your return policy for food products?
Due to health and safety regulations, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.
Do you offer bulk discounts for parties or events?
Absolutely. We offer wholesale pricing and bulk bags for weddings, corporate events, and parties. Contact our support team for a custom quote on large volume orders.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.